rather, simply redirect. For example, you might say: “I realize that it is not easy to know where to begin or what to say when starting counseling, and I can appreciate that you might be feeling a bit anxious right now. That’s okay. Maybe you could just start by telling me what’s on your mind today.” That usually works to bring things back to center and will likely reduce future detours into silliness. And now you’re off. Listen intently while the counselee is talking, and observe everything carefully.